Churn Early Warning System
Company: Azuga Telematics Pvt. Ltd.
Role: Sr. Business AnalystProject Leadership: Data Analytics, Process Re-Engineering, SOP Documentation, Cross Functional Team coordination, System and Process Integrations
VAS and Prepaid Revenue Assurance Operations
Company: Vodafone Idea Ltd (Formarly Idea Cellular Ltd)
Role: Project Co-OrdinatorProject Leadership: Process Re-Engineering, SOP Documentation,Service Delivery, Cross Functional Team coordination, Automation
3G Subscriber Adoptability, Usage & Retention
Role: Lead Usage and Retention Project Leadership: Project Leadership: Data Analysis, Business Process re-engineering, Stakeholder Management, ROI Mapping
Mobile Number Portability (MNP) Service Delivery Readiness
Duration: 2 Months.
Role: Lead Service Delivery Readiness Project Leadership: Stakeholder engagement and Management, Risk Management and Mitigation.
Wrong Recharge Reversal Project
Role: Project ManagerProject Leadership: Led cross-functional teams to successfully deliver an impactful business solution.
