Ram Sharma
PGDBM(MKT) | PMP® | SAFe® AS | Agile Scrum Master
Senior Business Analyst | 16+ Years in Project Delivery & Revenue Assurance
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As a Senior Business Analyst with 16+ years of experience, I specialise in project delivery, revenue assurance, and data-driven strategy execution across global markets. In my latest role at Azuga Telematics, I lifted customer retention by 12% in the first year and added US $400 K in recurring revenue through a 'Churn Early Warning System.' I also streamlined customer support operations, cutting Average Handling Time from 46 to 32 minutes.
"Krishna is a 'man on a mission' with assignments. He delivers on time with meticulous planning and optimal resource utilisation. He has an in-depth understanding of the technologies involved. An amazing colleague and always an asset for the organisation."
— Tanzeem Alam, Director, Iron Mountain
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